Job Types: Full-time, paid training, competitive salary, benefits: insurance, vacation…
Address: Le Dinh Ly, Thanh Khe, Da Nang

Job description
U.S. based company looking for a technical & customer service agent. You will be managing client relationships by responding to account inquiries and troubleshooting equipment errors. You will be required to answer incoming calls, make outbound calls, resolve technical issues, download equipment, fulfill customers’ service requests, and keep detailed notes.

Knowledge, Skills & Abilities:
– Detail Oriented
– Organized
– Time Management
– Strong prioritization skills
– Positive and friendly verbal communication over the phone
– Good problem-solving ability

Requirement:
– English skills: Intermediate level
– General knowledge of Microsoft Office programs
– 5 day work week
– Work nights and some weekends (hours may vary 10pm-8am)

Employees Benefits:
– Health insurance
– Paid vacation
– Paid holidays
– Paid sick days

MORE INFOMATION:
Email: [email protected]
Contact: 090 113 8999 (Zalo only)
Website: www.vipsbs.com