Việc làm Đà Nẵng

Front Office Manager

Hạn nộp: 30/03/2019 | Mức lương: Thỏa thuận | 621 lượt xem

Khách sạn ChicLand

Địa chỉ: Slot B4, 1-06, Vo Nguyen Giap Street, Phuoc My Ward, Son Tra District, Da Nang


Chicland Hotel is looking for tomorrow’s hospitality leaders — today. We have built a reputation of excellence on exceeding expectations, and we remain focused on delivering the highest-quality experience in the industry. The caliber of service, attention to detail, and consistent quality our guests expect begin and end with our colleagues. The position has been designed for our associates to become a part of our top management team and to progress rapidly within our company.

Front Office Manager

Mô tả công việc
– Manage all Front Office operations to include: guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
– Monitor and develop team member performance to include providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
– Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
– Ensure compliance with Company standards-
– Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns-
– Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue-
– Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events-
– Complete audit procedures, as needed- Recruit, interview and train team members-
Quyền lợi được hưởng
– Very attractive salaries that commensurate with work experience
– As per labor law
– Accommodation & meals are provided
– International and professional working environment

Yêu cầu công việc
– Minimum of 1-year experience as an FOM in the hotel industry REQUIRED.-
– Prior management experience with upscale, extended-stay hotels a plus.-
– Must be highly motivated, self-directed, with strong initiative and desire for achievement.-
–  Exceptional customer service skills required.-

For application, what you need is just sending your CV to our email:
* If you have any question, please feel free to contact via email: or by phone: 0934.201.191 (Mr. Vu).
* You can also apply by submitting your resume directly at Slot B4, 1-06, Vo Nguyen Giap Street, Phuoc My Ward, Son Tra District, Da Nang (Mr. Luong – 0968385716).

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